Hey baji Privacy Policy — How Your Information Is Kept Secure

1Scope & Applicability

Welcome to Hey Baji. We understand that sharing personal information online can feel uncertain — especially when financial transactions are involved. That's exactly why Hey Baji's privacy policy was built the way it was.

This Privacy Policy clearly outlines what information we collect, how it is used, and the steps we take to keep your data safe. By using the hey baji platform, you are deemed to have accepted this policy.

Our core commitment is this — your personal data will never be sold, never shared with third parties for advertising purposes, and never used for anything unnecessary without your explicit consent.

2What Information Do We Collect?

Hey baji collects only the information necessary to keep our services running and to improve your experience. Below is a breakdown by category.

Information Provided at Registration

• Full name (as per national ID)
• Mobile number (primary contact method)
• Date of birth (for age verification)
• Email address (if applicable)
• Password (stored in encrypted form)

Information Collected for KYC Verification

• Copy of National ID or Passport
• Proof of Current Address
• Bank account or mobile banking details (for verification purposes)

Automatically Collected Data

Certain information is collected automatically while you use hey baji, such as device details, IP address, browser type, and time spent on each page. This data is used exclusively to enhance security and improve our services.

3Why and How Is Your Data Used?

Hey baji uses your data for one purpose — to give you the best possible experience. See the specific reasons below.

Primary Use Cases

• Creating and securely managing your account
• Processing Deposits & Withdrawals
• KYC Verification & Identity Confirmation
• Providing customer support services
• Preventing fraud and money laundering
• Applying eligible bonuses and promotions
• Fulfilling legal and regulatory compliance obligations

Personalised Experience

By analysing your gaming preferences, Hey Baji can suggest relevant games and offers tailored to you. You can turn this feature off at any time from your Account Settings.

4Cookies & Tracking Technologies

Hey Baji uses cookies to keep its website and app running properly. Cookies are small data files stored in your browser.

Cookies We Use

• Essential Cookies: Maintaining login sessions, security tokens — cannot be disabled
• Functional Cookies: Remembering language preferences and theme settings
• Performance Cookies: To identify which pages are experiencing issues
• Analytics Cookies: Understanding user behaviour (anonymised data)

5Who Is Your Data Shared With?

Hey baji does not sell or share your data with advertisers. In limited circumstances, data may be shared, but your protection is guaranteed in every case.

Limited Data Sharing Circumstances

• Payment Processors: Solely for transaction verification with bKash, Nagad, and similar services
• Legal authorities: When required by government directive or court order
• Technology Partners: Servers, security services — for technical purposes only
• Fraud Prevention: To investigate suspicious activity

6Data Retention & Deletion Policy

Hey baji does not retain your data unnecessarily. Information is deleted once its purpose is fulfilled or upon your request.

Retention Period

• Active account data: retained for as long as the account remains active
• Transaction data: 5 years (for legal and accounting requirements)
• KYC documents: 5 years or until legal obligations are fulfilled
• Log data: 1 year (for security purposes)
• Closed account data: deleted within 6 months

How to Request Data Deletion

You can request data deletion via Account Settings or by emailing support@heybaji-jit.com. Any data not subject to legal obligations will be deleted within 30 days.

7Your Rights

Hey Baji believes you should have full control over your own data. All of your rights are listed below.

To exercise any of these rights, email us at support@heybaji-jit.com. We typically respond within 7–30 business days.

8Privacy Policy Updates

Hey Baji may update this privacy policy due to business changes or legal requirements. You will be notified via SMS or email to your registered mobile number before any significant changes take effect.

• Minor changes: the date at the top of the page will be updated
• Major changes: You will be notified directly via SMS or email
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

9Get in Touch

If you have any questions or concerns about this Privacy Policy, please reach out directly to our Data Protection team.