Your wellbeing is our priority

Hey Baji Responsible Gaming — Play Safe, Stay in Control

Gaming should be fun — not stressful. Hey Baji believes the experience is most enjoyable when players stay within their limits.

Responsible Gaming Principles
⏱️
Set a time limit
💰
Set a Budget
🎯
Gaming is entertainment, not income
🚫
Don't chase your losses
🆘
Get Help When You Need It

Gaming Should Be Fun — Not a Burden

Joining hey baji isn't just about playing games — it's an experience, a form of entertainment. But like any entertainment, gaming has its healthy limits. Playing within those limits is what responsible gaming is all about.

Online gaming is growing rapidly in Bangladesh. Many people play for fun, and some hope to earn a little extra. But it's important to remember — responsible gaming means treating it as a small part of your life, not your whole life.

Hey baji genuinely cares about the wellbeing of every member — your health, your family relationships, and your financial stability all matter to us. That's exactly why we created this page.

Hey Baji's commitment: We're more than just a gaming platform — we stand for responsible entertainment. Your well-being is our top priority.

Hey baji's Responsible Gaming Commitment

We are committed to helping every member play responsibly. We'll assist you in setting limits when needed and support you every step of the way if things get difficult.

18+
Age Restriction
24/7
Support
0
No compromise

Hey baji's Responsible Gaming Tools

You're in control. Use these six tools to set your own limits.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and if you want to increase it, you'll need to wait 7 days.

Session Time Limit

Set your own daily gaming time. Once your time is up, hey baji will automatically log you out and send you a reminder.

Loss Limit

Your account will automatically pause if you exceed a set loss amount — protecting you from chasing losses.

Taking a Break (Cooldown)

Take a temporary break of 1 day to 6 weeks. During this period, your account will be locked — no transactions will be possible.

Self-Exclusion

Permanently close your account for 6 months to 5 years. It cannot be reactivated before the period ends.

Gaming History Report

View a detailed report of all your transactions, play time, and spending. This information can help you better understand your own habits.

How do I set a limit?

Setting limits on hey baji is quick and easy. Just follow a few simple steps.

1

Log in to your account

Log in to your hey baji account using your mobile number and password.

2

Open Profile Settings

Click the profile icon in the top right corner, then select the "Responsible Gaming" option.

3

Choose your preferred limit

Deposit limits, session time limits, or loss limits — choose whichever works best for you.

4

Enter amount and confirm

Enter the amount or time and confirm. The limit takes effect immediately.

5

You'll receive an SMS confirmation

An SMS will be sent to your registered mobile number. Contact support if you run into any issues.

Recognize the Signs of a Problem

If any of the following signs apply to you, take them as a warning:

  • Spending more than your budget on games
  • Hiding your gaming from family or friends
  • Feeling angry or frustrated when you lose
  • Chasing losses by playing more
  • Playing instead of sleeping, eating, or working
  • Tried to quit gaming but couldn't
  • Going into debt to fund gaming
Need help? Reach out right away

The hey baji support team is available 24/7. Reach us via live chat or email — no judgment, just support.

support@heybaji-jit.com

Self-Assessment

Answer these simple questions to become more aware of your gaming habits.

1. How many days did you play in the past week?
1–2 days 3–4 Days 5–6 days Daily
2. Have you ever spent more time or money gaming than you originally planned?
Never Sometimes Often Always
3. Is gaming affecting the time you spend with family or at work?
Not at all Very little Somewhat Quite an impact
4. When you lose, do you play more to try to win it back?
No, stop Sometimes I do it often Always

10 Simple Responsible Gaming Tips

Stick to these simple habits and gaming will always stay enjoyable.

  • Set a fixed budget before you play and stick to it
  • Decide in advance how long you'll play each day — use a timer to keep track
  • Don't treat gaming as a source of income — it's entertainment
  • Never gamble with borrowed money or funds you can't afford to lose
  • Avoid gaming when you're under physical or mental stress
  • Take regular breaks instead of playing for long stretches at a time
  • Spend time with family and friends — don't let gaming get in the way of your relationships
  • Accept losses when they happen — don't chase them by playing more
  • Use Hey Baji's deposit and session limit features
  • If you feel there's a problem, contact support right away

Limit Tools at a Glance

01
Deposit Limit
Daily / Weekly / Monthly
02
Session Time
How Long You Play
03
Loss Limit
Maximum loss limit
04
Cooldown
1 day – 6 weeks
05
Self-Exclusion
6 Months – 5 Years
06
Activity Report
Full History

Responsible Gaming — FAQs

Yes — reducing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period. This is intentional, to prevent impulsive decisions.

No. Self-exclusion only suspends your ability to play — your balance remains safe. Once the exclusion period ends, or by contacting support, you can withdraw your funds.

Not directly. However, if a family member contacts support and can provide the necessary information, hey baji may be able to assist in special circumstances. Contact support for more details.

A cooldown is a short-term break (1 day to 6 weeks) that lifts automatically once it expires. Self-exclusion is long-term (6 months to 5 years) and cannot be reversed before the period ends.

Key warning signs include: spending beyond your budget, hiding your gaming, chasing losses, and skipping sleep or work. Answer the self-assessment questions above, or speak directly with our support team.

We're always here to help

There's no shame in talking about responsible gaming. The hey baji team is here for you.

Live Chat
The fastest way to get help. Average response time under 3 minutes.
8:00 AM – 12:00 AM
Email Support
Email us with the details of your issue. You'll receive a response within 24 hours.
support@heybaji-jit.com
FAQ Page
Find answers to all your responsible gaming questions on our FAQ page.
View FAQs

Play smart, stay happy

At Hey Baji, responsible gaming isn't just a policy — it's part of who we are. Enjoy yourself in a healthy way and always stay within your limits.

Benefits of Setting Limits 24/7 Support Self-Exclusion 18+ Only
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